To provide you with a smooth and reliable shopping experience, we may collect the following information when you place an order or contact us:

• Your Full Name
• Phone Number
• Email Address
• Delivery Address

We only collect information that is necessary to process your orders and assist you better.

2. How We Use Your Information

Your information is used only for purposes related to your shopping experience with us, including:

• Processing and confirming your orders
• Arranging delivery across Pakistan
• Communicating order updates and support
• Responding to your questions or concerns

We respect your privacy and never use your information beyond these purposes.

3. Protecting Your Privacy

Your privacy and security are very important to us.

• We do not sell, rent, or trade your personal information to third parties.
• Your details are shared only with trusted delivery partners when necessary to complete your order.
• We take reasonable measures to keep your information secure and protected.

4. Payment Security

For your safety and peace of mind:

• We do not store sensitive financial or banking information.
• Payments are handled through secure and trusted methods such as:
  • Bank Transfer
  • EasyPaisa
  • JazzCash

This helps ensure your payment details remain safe and confidential.

5. Third-Party Platforms

We may connect with customers through platforms such as Instagram, WhatsApp, or Facebook for convenience and communication. Please note that these platforms have their own privacy policies and practices, which are separate from ours.

6. Your Consent

By shopping with Durr e Jahan and sharing your information with us, you agree to the terms outlined in this Privacy Policy. We are committed to handling your information responsibly and with care.

7. Contact Us

If you have any questions, concerns, or would like more information about our Privacy Policy, feel free to contact us anytime. We are always happy to assist you 🤍