1. General Conditions

By using our website, you confirm that you are legally eligible to make purchases or are using the website under the supervision of a parent or guardian.

To maintain a safe and fair shopping environment, Durr e Jahan reserves the right to refuse or cancel orders in cases of misuse, suspicious activity, or violation of our policies.

While we strive to provide accurate and updated information, any reliance on the content available on this website is at your own discretion.

2. Products & Pricing

Product Display:

We make every effort to display our jewelry pieces as accurately as possible. However, slight differences in color or appearance may occur due to lighting and screen settings.

Pricing:

Prices of products may be updated or changed at any time without prior notice.

Availability:

Some items may be available in limited quantities and are subject to availability.

3. Orders & Payments

Order Confirmation:

Your order will only be confirmed after successful payment verification.

Payment Methods:

• Bank Transfer
• EasyPaisa
• JazzCash

Order Cancellation:

If payment is not received within a reasonable timeframe, Durr e Jahan reserves the right to cancel the order.

4. Shipping & Delivery

We deliver across Pakistan. Estimated delivery timelines are mentioned in our Shipping Policy and may vary depending on location and courier services.

Durr e Jahan is not responsible for delays caused by courier companies, weather conditions, public holidays, or incorrect shipping details provided by the customer.

5. Returns & Exchanges

Please review our Return & Exchange Policy for detailed information.

Returns or exchanges are generally accepted only for damaged, defective, or incorrect items reported within 24 hours of delivery along with a proper unboxing video as proof.

6. Intellectual Property

All content available on this website — including logos, product images, designs, graphics, and written content — is the property of Durr e Jahan.

Any unauthorized use, reproduction, or distribution of our content for commercial purposes is strictly prohibited without prior written permission.

7. Third-Party Platforms

Our website or social platforms may contain links to third-party services such as Instagram, WhatsApp, or Facebook. We are not responsible for the privacy practices, policies, or content of these external platforms.

8. Changes to Terms

Durr e Jahan reserves the right to update or modify these Terms & Conditions at any time without prior notice. We encourage customers to review this page regularly.

9. Contact Us

If you have any questions, concerns, or require assistance, please feel free to contact us anytime — we are always happy to help 🤍