1. Eligibility for Returns & Exchanges

Our return and exchange policy is valid for 7 days from the date of delivery.

To be eligible for a return or exchange, the item must be:

• Unused and in its original condition
• Returned in its original packaging

Requests made after 7 days of delivery may not be accepted.

2. Damaged or Incorrect Items

We sincerely apologize if you receive a damaged or incorrect item. To help us resolve the issue quickly, please:

• Share a clear unboxing video as proof
• Inform us within 24 hours of delivery

This allows us to coordinate with our courier partners and provide you with a fair and quick solution.

3. Refunds

Once we receive and inspect the returned item, your refund will be processed via:

• Bank Transfer
• EasyPaisa
• JazzCash

Refunds are usually completed within 3–5 working days after approval.

Please note: Shipping charges are non-refundable.

4. Non-Returnable Items

• Earrings: Due to hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged.
• Sale Items: Products purchased on sale or during promotional offers are final and cannot be returned or exchanged.

5. Return Shipping

• Customers are responsible for return shipping costs.
• Delivery time for exchanged items may vary depending on location and courier service.

6. Need Help?

If you have any questions or need assistance with your order, feel free to contact us with your order details. We are always here to help and ensure a smooth experience for you 🤍